Terms and Conditions - NAE Pre-Loved Program1. By participating in the NAE Pre-Loved Program ("Program"), you agree to be bound by these terms and conditions. 2. The Program allows customers to donate gently used NAE Vegan Shoes products with the aim of extending their lifespan through various means, including donations, re-sold and recycling. 3. Donations are accepted only from customers within the European Union (EU). 4. Customers may send their donations to our warehouse at their own expense or request a return label from order@nae-vegan.com for a fee of 6,9€. 5. Upon successful receipt of a donated item at our warehouse, the customer will receive a 25€ voucher via email. Please allow up to 10 working days from the date of receipt for the voucher to be issued. 6. All donated products are cleaned, refreshed, and disinfected before being repurposed or recycled. 7. Customers must ensure that the donated product is from a previous collection of NAE Vegan Shoes. 8. NAE takes no responsibility for any lost or damaged forms or parcels during the donation process. 9. The 25€ promotion code issued as part of the Program will have a minimum spend requirement of 60€ and can be used only on purchases made at nae-vegan.com. 10. The promotion code cannot be applied to sale or outlet items, and it cannot be used in conjunction with any other offer. 11. NAE reserves the right to modify or terminate the Program or these terms and conditions at any time without prior notice. 12. By participating in the Program, you consent to NAE using your personal information for the purpose of administering the Program and issuing the voucher. Terms and Conditions - Pre-Loved Collection By placing an order for an item in our Pre-Loved Collection, you agree to accept the following terms and conditions: Condition of Items: Items in the Pre-Loved Collection are second hand and may show signs of wear and tear. However, all items are in a resalable condition. Limited Stock: Stock in the Pre-Loved Collection is limited, and NAE Vegan Shoes cannot be held responsible for items that go out of stock during your purchase. Price Changes: All prices are subject to change at any time. Shipping: The Shipping cost is 6,9€ Return Charges: Should you choose to return your item using one of our online return options, we reserve the right to charge a fee of 6,9€ to cover the cost of the courier. Donations: Fifty percent of the net proceeds from the Pre-Loved Collection will be donated to APAV - Portuguese Association for Victim Support, supporting victims of violence. Order Cancellations: NAE Vegan Shoes reserves the right to cancel orders, at any time and for any reason. |
Added to shopping bag