Worldwide Shipping & Returns
Here at NAE Vegan Shoes we're excited to cater to customers all around the world.
For those located within the European Union, our services extend to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, and Spain.
We're pleased to offer complimentary standard worldwide delivery for orders totaling €75 or more. If your order amount falls below that, a shipping fee of only €6.90 applies.
Here's the breakdown:
Standard Delivery: Your order should arrive within 5 to 8 business days after shipping.
Express Delivery (€12.90): Opt for this option to receive your order in just 2 to 3 business days after shipping.
Please be aware that NAE Vegan Shoes is not responsible for shipping company delays. Your order will be dispatched within 2 business days after purchase, once our team prepares it. In cases where an order is returned due to being unclaimed, the associated shipping costs will be charged and subsequently deducted from the refund value.
For customers outside the European Union, here's the information you need:
Our standard worldwide delivery is free for orders totaling 75 or more. If your order doesn't meet this threshold, a shipping fee of €9.90 will be applied.
Here's the breakdown:
Standard Delivery: Expect your order to be delivered within 7 to 10 business days after shipping.
Express Delivery (€14.90): Choose this option to receive your order in just 2 to 3 business days after shipping.
Please keep in mind that any delays caused by the shipping company or customs fees in your destination country are not the responsibility of NAE Vegan Shoes. Your order will be dispatched within 2 business days after purchase, following the preparation by our team. If customs duties or taxes are applicable in your destination, it will be your responsibility to handle these costs and formalities upon delivery.
With respect to customs and the implications of Brexit, starting January 1st, 2021, there might be extended delivery times due to customs clearance in the UK.
If you're placing an order for delivery to the UK, it's important to note that you may encounter UK customs duties and policies, for which NAE is not accountable. According to the UK government, orders under £135 are not expected to incur import duties.
Lastly, please be aware that if orders are returned to NAE Vegan Shoes due to non-claiming, the associated shipping costs will be charged and subsequently deducted from the refund value.
Thank you for choosing NAE Vegan Shoes Online Store! Your satisfaction and comfort are of utmost importance to us.