Shipping & Returns

Deadlines and shipping costs EU

Delivery:


Our standard delivery is free of charge worldwide, as long as you meet a minimum value of 24, otherwise standard delivery fee is 4,90. Delivery time will be between 5 and 8 working days.
You can have express delivery for 4,90 and in 1-2 working days.


Returns:


You can return your product in 100 days free of charge. You just have to ask for the return or exchange in your account in our website and we will organize a pick up.
If you have ordered a product below 24 and that you paid a delivery charge, you will be refunded if the complete order is returned.
Remember that NAE will only accepts the return request if product are in perfect condition and werent used.


Deadlines and shipping costs Outside Europe


Delivery:


Our standard delivery is free of charge worldwide, as long as you meet a minimum value of 24, otherwise standard delivery fee is 9,90. Delivery time will be between 7 and 10 working days.
You can have express delivery for 9,90 and in 2-3 working days.


Returns:


You can return your product in 100 days free of charge. You just have to ask for the return or exchange in your account in our website and we will organize a pick up.
If you have ordered a product below 24 and that you paid a delivery charge, you will be refunded if the complete order is returned.
Remember that NAE will only accepts the return request if product are in perfect condition and werent used.
Customs - The customer will bear the costs of customs in countries that request them.


If you have any question talk with us:


Call us
+351 214 932 003


Whatsapp us
+351 962 854 422


E-Mail us
orders@nae-vegan.com


Chat with us